At Sasu Holie Skincare, we’re committed to providing you with the best products and service possible. Part of that commitment is ensuring that your orders are delivered to you in a timely and efficient manner. Our Shipping Policy outlines the details of our shipping process to help you better understand how we handle your orders.

Order Processing

1. Order Confirmation: Once you place an order with Sasu Holie Skincare, you will receive an email confirmation containing your order details. Please review this information carefully to ensure its accuracy. If you notice any discrepancies, contact our customer support team immediately.

2. Order Verification: In some cases, we may need to verify your order to prevent fraud and maintain security. If verification is required, it might result in a slight delay in the processing of your order.

3. Order Processing: Orders are processed and prepared for shipment within 1-2 business days after verification. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Options

We offer several shipping options to accommodate your needs:

1. Standard Shipping: Our standard shipping option typically takes 5-7 business days for delivery within the Europe. Shipping times may vary depending on the client’s shipping address.

2. Expedited Shipping: If you need your order in a hurry, we offer expedited shipping options that provide faster delivery times. 

3. International Shipping: We are proud to serve customers worldwide. International shipping options and costs may vary depending on your location and the chosen courier service.

Shipping Charges

Shipping charges are calculated based on the total weight of your order, shipping method, and your delivery location. You can view the shipping cost during the checkout process before finalizing your purchase.

Tracking Your Order

Upon shipment of your order, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your order through our courier’s website. The tracking information will be available after registration of package for delivery.

Delivery Times

Delivery times may vary based on your location, the shipping method you choose, and other factors beyond our control. While we strive to meet our estimated delivery times, we cannot guarantee specific delivery dates. We recommend tracking your order for the most accurate delivery information.

Returns and Refunds

For information about our return and refund policies, please refer to our dedicated Return Policy page.

Contact Us

If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you with any inquiries or issues related to your order.

At Sasu Holie Skincare, we are dedicated to providing you with high-quality products and top-notch service. Thank you for choosing us for your skincare and dermal filler needs.